We may charge for installing or assembling your furniture. Click here for information about installation/assembly charges.
Direct Office provides installation/assembly services on request.
While it’s possible to return the items if they are still in the packaging process, restocking fees may occur. As we deal with a wide range of products from tiny accessories to huge office furniture items, we cannot guarantee all products can be returned. To find more, start a chat in the bottom right-hand corner of the webpage.
To find out if your order can be cancelled, call us on 1800 951 427.
Although all our products go through multiple inspections before shipping, you may receive furniture with missing parts in rare cases. In such a case, immediately let us know your situation by calling at 1800 951 427. We will proceed to solve your issue ASAP.
Although all our products go through multiple inspections before shipping, you may receive damaged products in scarce cases. In such a case, immediately let us know your situation by calling at 1800 951 427. We will proceed to solve your issue ASAP.
Shipping methods vary depending on the size of the ordered item(s) and your location. We provide specific information about each product on their page. Please call us at 1800 951 427 for shipping queries or special shipping requests.
Your furniture mostly ships from Kewdale, WA from Direct Office warehouse.
Under free shipping, Direct Office covers the delivery charge, so you’ll be only charged for your furniture item.
Immediately. For more information about the delivery process, please click here.
Yes, we deliver all the office furniture products, Australia wide.
Delivery charges depend on your location and your order. For detailed shipping information, please click here.
We carry an extensive range of products in stock, and lead times can vary depending on the product. Lead time information is available on the product page. Alternatively, you can start a chat in the bottom right-hand corner of the webpage for real-time assistance.
Currently, there is no impact on the ordering process due to COVID-19.
Bulk orders may be eligible for discounts. Contact us on 1800 951 427 or email [email protected] for queries regarding bulk order discounts.
Our dispatch team will provide you with regular updates once your order is processed. Alternatively, you can email [email protected] for additional queries.
Ordering your office furniture is a straightforward process on directoffice.com.au. Select your product, add it to your cart, and checkout while selecting your preferred payment option.
We entertain phone calls during standard office hours on the weekdays between 8 am and 5 pm. Our representatives are available 24/7 to answer your emails and messages.
There are various ways you can contact us. Leave your message on the chat box on the bottom right corner of our website for a quick response.