Delivery time depends on various factors, such as your location, your order size etc. However, we can guarantee you that you’ll receive your next-day dispatch furniture items way faster than regular ones. For more shipping information, click here.
Is quality compromised on next-day dispatch items?
No, Direct Office supplies quality furniture items only. We also offer incredible warranties on all our furniture items. Therefore, opting for next-day dispatch means faster delivery of the same quality furniture items.
Do you provide a next-day dispatch service on all office furniture products?
Our office furniture products are often in high demand and may sometimes take a few days to ship from our warehouse because of regular processes, such as order volume, logistics routine, etc. However, the next-day dispatch products will be dispatched the very next day you place your order, no matter the circumstance or process.
You can claim the warranty by informing us about the situation of your furniture item by contacting us. We’ll guide you through the process of claiming your warranty. You’ll need to make sure you have the original receipt with you. For detailed warranty information on our products, click here.
While it’s possible to return the items if they are still in the packaging process, restocking fees may occur. As we deal with a wide range of products from tiny accessories to huge office furniture items, we cannot guarantee all products can be returned. To find more, start a chat in the bottom right-hand corner of the webpage.
Although all our products go through multiple inspections before shipping, you may receive furniture with missing parts in rare cases. In such a case, immediately let us know your situation by calling at 1800 951 427. We will proceed to solve your issue ASAP.
Although all our products go through multiple inspections before shipping, you may receive damaged products in scarce cases. In such a case, immediately let us know your situation by calling at 1800 951 427. We will proceed to solve your issue ASAP.
Shipping methods vary depending on the size of the ordered item(s) and your location. We provide specific information about each product on their page. Please call us at 1800 951 427 for shipping queries or special shipping requests.
We carry an extensive range of products in stock, and lead times can vary depending on the product. Lead time information is available on the product page. Alternatively, you can start a chat in the bottom right-hand corner of the webpage for real-time assistance.